Julie,
I am writing to express my appreciation for the extra
effort you've
made to find the best possible nanny for our family.
As you know, we had thought we had made the perfect match,
but as time
passed, such proved not to be the case. You were supportive
through
the process of trying to make it work, but frankly more
importantly,
just as supportive when I made the decision that a change
was
necessary.
It has been a stressful period, for honestly I didn't
know, since the
placement had been made several months ago (albeit with
a month lag
before the nanny was able to actually start), whether I
could count on
seeing the best available candidates and frankly how hard
you would
work to help us.
My concern was wildly misplaced! Not only was I introduced
to a cadre
of qualified new candidates, but you fully and completely
supported me
through the process of securing a replacement. Thanks to
your high
level of professionalism, I look forward to having great
help with my
children for some time to come.
Best regards,
Melissa Lucas